Privacy notice

Last updated: 13 November 2026 - English is the reference version of this text.

This notice explains how the personal data you send through this website is handled. The website is operated by NEO TECH LABS TECHNOLOGY L.L.C, Licence 1320892, Iris Bay, Business Bay, Dubai, United Arab Emirates, a company of My NEO Group.

What we collect

When you request access, we receive your full name, the name of your company or organisation, your email address, your WhatsApp number and your message. When you sign in, we process the credentials needed to open your session. The website does not use advertising or tracking cookies.

Why we use it

We use these details only to review and answer your request, to contact you about it and to manage your access. We do not sell them and we do not use them for unrelated marketing.

Who receives it

Your request is delivered to the NEO GOV AI team of My NEO Group. Technical providers that host the website and deliver email process the data on our behalf, only for that purpose.

How long we keep it

We keep a request for as long as needed to answer it and to manage the relationship that follows, then delete it, unless the law requires us to keep it longer.

Your rights

You can ask to access, correct or delete your data, or object to its use, by replying to any message you receive from us. You can also send a new request through the access form and say so in your message.